Terms & Cancellation Policy

Please take a few moments to read through the following Terms and Policies. By using this website or registering for any services offered by Inner Nurture, you are automatically agreeing to abide by the Terms and Policies. We reserve the right to make any changes to our Terms and Conditions, website or policies at any time without prior notice.

Booking

You can either book an appointment by emailing me at info@innernurture.com.au or by Booking Online at www.innernurture.com.au/book-online. You will be able to choose your preferred appointment type and follow the prompts to book.

For Distance Healing, payment is processed during booking.

Please see below for Cancellation Policy & Fees.

Rescheduling

I understand that life can get busy, unexpected situations can come up and appointments may need to be rescheduled. You will find a rescheduling link in your confirmation email, which you can click anytime up to 24 hours before your session.

If you need to reschedule after this time please email me at info@innernurture.com.au as soon as possible and I will do my best to organise a time that is suitable for both of us. Please note cancellation/rescheduling fees apply if you provide less than 12 hours notice (see below).

 

Last Minute Cancellations & No-Shows

If you need to cancel/reschedule your appointment, please contact me as soon as possible! Please remember that your appointment time has been allocated especially to you, and all appointments require some preparation time. Please be respectful and provide at least 24 hours notice if you need to cancel/reschedule, this will also allow other clients in need of care a chance to book in.

Fees apply if less than 12 hours notice has been provided*

Fees:

  • Less than 12hrs notice when cancelling/rescheduling will be charged 50% of total session price (i.e. cancellation of a 1.5hr session will incur a $60 fee)

  • ‘No-show’ (not showing up to your appointment & failing to get in touch prior) will be charged the full session price (i.e. 1.5hr session will incur an $120 fee).

  • If you have already paid for your session in advance you will be promptly refunded minus the above cancellation fees.

*If you have a card saved on file with Inner Nurture, you have automatically consented to your credit card being charged any appropriate cancellation fees.

 

Refunds

A full refund will be provided if any session has been cancelled by Inner Nurture.

If you have paid in advance for your session and cancel with more than 12 hours notice, you will be promptly issued a full refund. If you provided less than 12 hours notice you will be refunded minus the any cancellation fee (please see above).

Refunds will not be provided for any service after they have been provided.

 

Late Arrival

If you arrive late, your session may be shortened. Depending on how late you arrive, there may not be enough time left to complete a full session. Regardless, you will be responsible for paying the full cost of the appointment you scheduled.

 

Payment For Services

Full payment for services will be required either prior to your appointment, or on the day of your appointment. (Note: Distance Reiki must be paid in full prior to commencement of the session). The following payment methods are accepted at your appointment:

  • Cash

  • Card: Visa | Mastercard | American Express | EFTPOS (chip cards only)

  • Google Pay

  • Apple Pay

Gift Vouchers

Gift Vouchers are not transferable or refundable and must be used before the expiry date provided (12 months from purchase date).

If the gift voucher is for Distance Reiki, please let me know in the order comments, I will include a special booking code on the voucher so the recipient can Book Online.

When you purchase a Gift Voucher online through the website, you will be emailed a digital/printable copy as soon as possible, you will also be issued with a voucher code (this can be used when booking online).

 

Disclaimer/Client’s Consent

By booking a Reiki & Intuitive Healing Session or other service with Inner Nurture you are acknowledging that you understand and agree to the following:

The content of www.innernurture.com.au is provided as information only, and should not substitute medical advice, diagnosis or treatment.

Reiki & Energy Healing can aid in relaxation and stress reduction. Reiki Healers do not diagnose conditions or interfere with treatment from licensed medical professionals, and it is recommended to seek psychological or medical care if necessary. Reiki Healing can complement medical treatment, and relaxation and stress reduction can aid the body to heal itself. Multiple Reiki Healing sessions may be required to reach a level of relaxation that may allow the body the best chance to heal itself.

Any feedback and information offered by the practitioner is advice only and does not come with any guarantees for success or effectiveness. I take full responsibility for communicating any levels of discomfort during a session, and I indemnify Inner Nurture and the practitioner against all adverse reaction sustained as a result of Reiki & Intuitive Healing.

Testimonials and information presented in this website are based on individual clients' experiences, and act as a guide only.



Website - Terms & Conditions

By browsing & using this website, you are agreeing to comply with and be bound by the following terms and conditions:

The term "Inner Nurture", “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

Inner Nurture is a Reiki & Wellness business based in Buderim, on the Sunshine Coast, Queensland, Australia, 4556. The content of this website is provided as information only, and should not substitute medical advice, diagnosis or treatment. It is subject to change without notice.

 All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Australia. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same License Unless otherwise stated, Inner Nurture and/or it’s licensors own the intellectual property rights for all material on Inner Nurture. All intellectual property rights are reserved. You may view and/or print pages from http://www.innernurture.com.au for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from http://www.innernurture.com.au

  • Sell, rent or sub-license material from http://www.innernurture.com.au

  • Reproduce, duplicate or copy material from http://www.innernurture.com.au

  • Redistribute content from Inner Nurture (unless content is specifically made for redistribution).

  • Hyperlinking to our Content

The following organizations may link to our Web site without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
        
We may consider and approve in our sole discretion other link requests from the following types of organizations: commonly-known consumer and/or business information sources such as Chambers of Commerce, AARP and Consumers Union; dot.com community sites; associations or other groups representing charities, including charity giving sites, online directory distributors; internet portals; accounting, law and consulting firms whose primary clients are businesses; and educational institutions and trade associations.
           
We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to info@innernurture.com.au. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

Approved organizations may hyperlink to our Web site as follows:

  • By use of our business name; or

  • By use of the uniform resource locator (Web address) being linked to; or

  • By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.

No use of Inner Nurture’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.


Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.


Content Liability
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.


Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury resulting from negligence;

  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • exclude any of our or your liabilities that may not be excluded under applicable law.

    
 The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.


Credit: This Terms and conditions page was created at termsandconditionstemplate.com generator. If you have any queries regarding any of our terms, please contact us.


Website - Privacy Policy

Your privacy is important to us, information you provide online and during sessions is confidential.

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

 

When do we collect information?

We collect information from you when you subscribe to a newsletter, fill out a form or enter information on our site.

 

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
 

      To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

      To improve our website in order to better serve you.

      To allow us to better service you in responding to your customer service requests.

      To send periodic emails regarding your order or other products and services.

      To follow up with them after correspondence (live chat, email or phone inquiries)

 

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


We use cookies to:

      Understand and save user's preferences for future visits.

      Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, It won't affect the user's experience .

 

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Third-party links

We do not include or offer third-party products or services on our website.

 

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.


We have implemented the following:

      Remarketing with Google AdSense

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.


Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

 You will be notified of any Privacy Policy changes:

  •  On our Privacy Policy Page

Can change your personal information:

  • By emailing us

  • By calling us

  • In person at appointment


How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.


Does our site allow third-party behavioral tracking?

It's also important to note that we do not allow third-party behavioral tracking

 

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

 

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
 

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email:

      Within 7 business days


We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

 

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
 

We collect your email address in order to:

      Send information, respond to inquiries, and/or other requests or questions

      Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.


To be in accordance with CANSPAM, we agree to the following:

      Not use false or misleading subjects or email addresses.

      Identify the message as an advertisement in some reasonable way.

      Include the physical address of our business or site headquarters.

      Monitor third-party email marketing services for compliance, if one is used.

      Honor opt-out/unsubscribe requests quickly.

      Allow users to unsubscribe by using the link at the bottom of each email.


If at any time you would like to unsubscribe from receiving future emails, you can email us at

      Follow the instructions at the bottom of each email.

and we will promptly remove you from ALL correspondence.


 

Contacting Us

If there are any questions regarding these terms & conditions or privacy policy, please contact me by emailing info@innernurture.com.au